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December 4, 2007 at 2:53 am |
**I kept looking in various forums and found the contact info for the Product Manager for the New Englad region. People calimed to have had success emailing or calling him and having him remotely reset their boxes. I gave it a shot and he totally emailed back a few hours later, apologizing and letting me know he’d fixed it!**
Hi There! ANy chance yopu can share this product managers contact info with me?